Cheeseman Transport located in Fort Recovery, OH is a company specializing in LTL services across the 48-states and Canada. We are currently seeking a Dispatcher/Planner to add to our 2nd Shift (1:00pm-11:00pm)operations in Fort Recovery, OH.
Job Responsibilities (including but not limited to):
The following job duties would apply:
- Daily Dispatching drivers on loads.
- Monitor Automated Workflow (AWF) optimization and correct as needed.
- Monitor driver compliance with AWF sequence.
- Communicate with drivers to investigate and correct entries as needed.
- Monitor Driver Performance and Productivity
- Monitor fleet activity for on-time delivery of routine and appointment shipments and equipment utilization
- Monitor and participate in the extra pay approval process
- Work with various Truckmate modules, PC Miler and Peoplenet PFM.
- Manage and process email correspondence including gMail and Kayako.
- Collaborate with Fleet Managers to maximize fleet drivers, equipment and customer satisfaction.
- Monitor shipment appointments and driver arrival and reschedule/communicate as needed.
- Assist in load planning and stop sequencing.
- Effectively communicate with customers, dispatch group and other departments, email, instant message, web, EDI, phone and one-on-one.
Benefits:
- 401(k) with company match
- Dental insurance
- Vision insurance
- Short and Long term Disability Insurance
- Critical Illness
- Health insurance
- Health savings account
- Life insurance
- Accident Legal Plan
- Paid time off
- Referral program
Experience and Qualifications:
The ideal candidate will have previous experience in the transportation industry with skills in written and verbal communication, interpersonal communications, supervision, decision making, strong geographical knowledge, driver relations/retention, fleet safety, customer service, spreadsheets, advanced computer ability, good time management and multitasking in a fast paced work environment, ability to follow instructions, complete the required training and work with minimal supervision.
Skills and Abilities:
- Proficient with Microsoft applications
- Strong written and oral communication, teamwork and presentation skills.
- Ability to multi-task and adapt under pressure.
- Must be flexible and adapt to a constantly changing work environment
- Detail Oriented
- Truckmate knowledge a plus but not required.
- Customer Service
- Strong Leadership Ability
